Who we are
Privacy Policy for Compro IT: https://www.comproit.co.za.
Last Updated: June 2026
At Compro IT, we are committed to protecting your privacy and ensuring that your personal information is handled responsibly and in accordance with the Protection of Personal Information Act, 2013 (POPIA) of South Africa.
This Privacy Policy explains how we collect, use, store, and protect your personal information when you visit our website, use our services, or communicate with us. Information below is based on the services and contact methods provided by Compro IT.
Who We Are
Compro IT (CiT) provides IT support, managed services, cloud solutions, connectivity, cybersecurity, hosting, business software solutions, and related technology services to businesses and individuals across South Africa.
Contact Information
Compro IT
115 Krogh Street
Louis Trichardt, 0920
South Africa
Website: www.comproit.co.za
Information We Collect
We may collect the following information:
Information You Provide Directly
- Name and surname
- Company name
- Email address
- Telephone number
- Physical address
- Service requirements
- Support requests
- Any information submitted through contact forms, support tickets, or email correspondence
Information We Collect
When you visit our website, we may automatically collect:
- IP address
- Browser type and version
- Device information
- Operating system
- Pages visited
- Date and time of visits
- Referral sources
- Website usage statistics
How We Use Your Information
We use your information to:
- Provide requested products and services
- Respond to enquiries and support requests
- Deliver technical assistance
- Process quotations and service agreements
- Manage customer accounts
- Improve our website and services
- Send service-related communications
- Send marketing communications where consent has been provided
- Meet legal and regulatory obligations
Legal Basis for Processing
We process personal information where:
- You have given consent
- Processing is necessary to provide services requested by you
- Processing is required by law
- Processing is necessary for our legitimate business interests
Marketing Communications
If you opt-in to receive marketing communications, we may send information about:
- New services
- Promotions
- Industry updates
- Security alerts
- Technology news and updates
You may unsubscribe from marketing communications at any time by clicking the unsubscribe link in our emails or by contacting us directly.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to:
- Improve website performance
- Remember user preferences
- Analyse website traffic
- Enhance user experience
You can disable cookies through your browser settings. Please note that certain website functions may not operate correctly if cookies are disabled.
Cookies and Tracking Technologies
We do not sell your personal information. We may share your information with:
- Technology partners and service providers
- Hosting providers
- Cloud service providers
- Payment processors
- Legal or regulatory authorities where required by law
- Contractors assisting in the delivery of services
All third parties are required to maintain appropriate security measures and confidentiality.
Data Security
We implement reasonable technical and organisational safeguards to protect your information from:
- Unauthorised access
- Loss
- Misuse
- Disclosure
- Alteration
- Destruction
While we take every reasonable precaution, no internet transmission or electronic storage method can be guaranteed to be completely secure.
Data Retention
We retain personal information only for as long as necessary to:
- Fulfil the purpose for which it was collected
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
When information is no longer required, it will be securely deleted or anonymised.
Your Rights
In accordance with POPIA, you have the right to:
- Access your personal information
- Request correction of inaccurate information
- Request deletion of personal information where legally permissible
- Withdraw consent at any time
- Lodge a complaint with the Information Regulator of South Africa
Third-Party Websites
Our website may contain links to third-party websites and services. We are not responsible for the privacy practices or content of those external websites.
We encourage users to review the privacy policies of any third-party websites they visit.
Children’s Privacy
Our services are not directed at children under the age of 18. We do not knowingly collect personal information from minors without appropriate parental or guardian consent.
International Data Transfers
Where services involve international cloud providers or technology partners, your information may be transferred and stored outside South Africa. We take reasonable steps to ensure that such transfers comply with applicable data protection laws.
Changes to This Privacy Policy
We reserve the right to update this Privacy Policy from time to time. Any changes will be published on this page together with the revised effective date.
Contact Us
If you have any questions regarding this Privacy Policy or how your personal information is processed, please contact:
Compro IT
Email:
Phone: (015) 516 3832
Contact Us Page/Form: www.comproit.co.za/contact
Website: www.comproit.co.za
POPIA Compliance Notice: Compro IT is committed to processing personal information lawfully, transparently, and securely in accordance with the Protection of Personal Information Act (POPIA) of South Africa.
Cloudflare Turnstile
To protect our website from spam, abuse, and automated bots, we use Cloudflare Turnstile on selected forms and pages.
Turnstile may collect technical information necessary to determine whether a visitor is a human user, including:
- IP address
- Browser and device information
- User interaction data
- Network and security signals
This information is processed by Cloudflare, Inc. for security and fraud prevention purposes. Compro IT does not use this information to personally identify visitors.
By using forms protected by Turnstile, you acknowledge that your information may be processed by Cloudflare in accordance with their privacy practices.
For more information, please review:
- Cloudflare Privacy Policy: https://www.cloudflare.com/privacypolicy/
- Cloudflare Turnstile: https://www.cloudflare.com/products/turnstile/
- Turnstile Privacy Addendum: https://www.cloudflare.com/en-gb/turnstile-privacy-policy/
Turnstile is used solely to enhance website security and prevent abuse of our online services.